Welcome to the City of Jacksonville's online account management system.

Office Hours:  Monday - Friday 8:30 am - 4:00 pm. 
Drop off or Walk-In Payments:  206 N. 5th St. Bldg A.  Jacksonville
Office Phone Number:  541-899-1231

New Service?  If you need to set up service with the City of Jacksonville, please contact our office during regular business hours. 
Water Shut Off?  If you were shut off, and it is during our business hours, please add a $50 reconnect fee and call our office to have your water turned back on.  If you do not call our office, crews are not dispatched to turn your water back on. 
Moving?  Please contact our office for a final billing. 

With this system you can:

• Make a Payment
• View Your Bill
• Set up Paperless Billing
  
• See Your Usage History
• Look at Your Account History

To make a payment, simply log in to your account with your REGISTERED email address and click on Make a Payment. If you would like to sign up for automatic bill pay, please contact our office at 541-899-1231.

FIRST TIME USERS, you will need a copy of a recent bill so that you can register:

• First Name
• Last Name
• Account Number
• Your Email Address